Handepay: The Ultimate Card Payment Solution for UK Businesses in 2025
Written by Lee Hart
Looking for a payment solution that won't break the bank? Handepay offers card payment solutions designed specifically for UK businesses, with a focus on transparency and affordability. Since 2006, they've been helping small and medium enterprises save money and grow their businesses through straightforward pricing structures and reliable payment services.
Handepay stands out in the crowded payment processing market by offering flexible contract lengths and a bold promise: you'll save money or they'll give you £1,000. Their services include merchant accounts, card readers, and online payment solutions that are particularly well-suited for small businesses and startups. They also provide excellent switching support for businesses looking to change providers.
With low-cost merchant services and a customer-first approach, Handepay aims to make card payments simple and hassle-free. Their transparent fee structure eliminates hidden charges, allowing business owners to clearly understand what they're paying for payment processing services.
Key Takeaways
- Handepay provides transparent, affordable card payment solutions with a guarantee to save businesses money or pay £1,000.
- They offer flexible contract lengths, excellent switching support, and specialised services tailored for small to medium enterprises.
- Handepay delivers comprehensive payment solutions including merchant accounts, card terminals and online payment processing with reliable customer service.
What Is Handepay?
Handepay is a UK-based payment solutions provider that offers card payment services designed specifically for small to medium-sized businesses. The company focuses on transparent pricing models and flexible contract terms to help merchants process card payments efficiently.
Company Overview
Handepay was established in 2006 in Merseyside and has grown substantially over the years. Today, the company serves over 30,000 businesses across the UK, providing merchant services and payment processing solutions.
Handepay Ltd is officially authorised and regulated by the Financial Conduct Authority (FCA) for consumer credit under FRN 673564. It's important to note that Handepay operates as a credit broker, not a lender, and receives commission from credit providers for successful introductions.
The company specialises in card payment solutions with flexible contract lengths, making it easier for businesses to adopt card payment technology without being locked into lengthy agreements.
Mission and Values
Handepay's core mission is to provide affordable and straightforward payment solutions to UK businesses. They aim to simplify the often complex world of merchant services by offering transparent pricing structures.
The company values transparency in its operations, which is reflected in their pricing policies that avoid hidden fees and charges that often plague the payment processing industry.
Their business model is built around the principle of helping small businesses save money. This commitment is demonstrated through their bold guarantee—they promise customers will save money by switching to their services or receive £1,000.
Handepay also values strong customer relationships, offering dedicated account managers to provide personalised support to businesses.
Market Position
In the competitive payment processing market, Handepay has carved out a niche as a provider that's particularly well-suited for small businesses and startups. Their straightforward approach and cost-saving focus help them stand out from larger, more complex providers.
Handepay is known for its excellent switching support, which includes covering termination fees from previous providers. This makes them an attractive option for businesses looking to change their payment processor.
Customer feedback for Handepay presents a mixed picture. Many businesses appreciate their transparent pricing and lower fees compared to competitors, earning them numerous positive reviews.
However, some customers have reported issues with contracts and customer support, suggesting that—like any service provider—they have both strengths and areas for improvement.
Merchant Services
Handepay provides comprehensive merchant services designed specifically for small and medium-sized businesses across the UK. Their offerings focus on transparent pricing models and flexible contracts that help business owners manage payment processing efficiently.
Card Payment Solutions
Handepay offers merchant card services with cost-effective pricing that can significantly impact a business's bottom line. They work with established providers including Lloyds Bank plc trading as Cardnet and EVO Payments UK to deliver reliable card acquiring services.
Unlike many competitors, Handepay prides itself on transparent fee structures without hidden charges. This approach has made them one of the most popular merchant service providers for small businesses in the UK.
Their card machines come with flexible contract lengths, allowing businesses to choose options that suit their specific needs. This flexibility is particularly valuable for seasonal businesses or those uncertain about long-term commitments.
The service includes comprehensive merchant accounts that enable businesses to accept payments through multiple channels, providing a truly integrated payment solution.
Contactless Payment Technology
Handepay's contactless payment technology meets modern consumer expectations for quick, convenient transactions. Their card readers support all major contactless payment methods, including traditional cards, mobile wallets, and wearable devices.
The terminals process contactless transactions rapidly, typically completing payments in under a second. This speed helps businesses reduce queues and improve customer satisfaction during busy periods.
Security remains paramount with all contactless transactions protected by the same encryption standards as chip and PIN payments. For businesses concerned about fraud, the system includes built-in security features that help prevent unauthorised transactions.
Handepay's contactless technology is regularly updated to accommodate new payment methods as they emerge in the market. This future-proofing helps businesses stay current with payment trends without requiring frequent hardware upgrades.
Mobile Payment Terminals
For businesses that operate on the move, Handepay provides portable payment solutions that maintain connectivity wherever service is required. These mobile terminals connect via Wi-Fi or mobile data networks to ensure consistent payment processing capabilities.
The devices are compact and lightweight, making them ideal for market traders, mobile beauticians, delivery services, and other businesses that don't operate from fixed locations. Battery life typically extends beyond a full working day on a single charge.
Setup is straightforward, with terminals ready to use straight out of the box. The user interface is designed to be intuitive, requiring minimal training for staff members.
Mobile terminals accept all payment methods available on standard machines, including chip and PIN, contactless, and mobile wallet payments. Transaction data syncs automatically with accounting systems to simplify financial management.
Online Payment Gateways
Handepay's online payment gateway solutions enable businesses to accept payments through websites and digital platforms securely. Their system integrates smoothly with popular e-commerce platforms, making implementation straightforward for most online retailers.
The gateways support recurring payments, ideal for subscription-based businesses or those offering instalment payment options. Security features include 3D Secure authentication to protect both merchants and customers from fraudulent transactions.
Customer payment details are stored securely, allowing for faster checkout experiences during repeat purchases. The system also provides detailed transaction reporting to help businesses analyse sales patterns and customer behaviour.
As part of The PayPoint Group, Handepay's online gateways benefit from robust infrastructure and ongoing development. This ensures high uptime rates and continuous performance improvements to maintain smooth payment processing.
Business Benefits with Handepay
Handepay offers several key advantages for businesses seeking payment solutions. Their services are designed to maximise financial efficiency while simplifying the payment process.
Cost Savings and Transparent Pricing
Handepay provides significant cost savings through their competitive pricing structure. Businesses can access card payment solutions with flexible contract lengths to suit their specific needs. Many companies report lower transaction fees compared to other providers in the market.
Their pricing model is clearly outlined from the beginning, allowing businesses to budget accurately without surprise increases. Handepay's transparent approach means you'll know exactly what you're paying for.
For small businesses concerned about margins, Handepay offers tailored packages that scale with your growth. Their terminal costs are straightforward with no complex tiered pricing structures that often confuse merchants.
Businesses can request a free cost comparison to see potential savings before switching to their services.
No Hidden Fees Policy
Handepay prides itself on its straightforward fee structure with no concealed charges. Unlike many payment processors, they don't add unexpected fees to monthly statements.
Their merchant services are designed specifically for small businesses with clear terms. There are no additional charges for:
- PCI DSS compliance
- Minimum monthly service charges
- Setup or joining fees
- Card terminal insurance
This policy helps businesses maintain predictable operating costs. Merchants receive detailed monthly statements showing exactly what they've been charged, making accounting and cash flow management simpler.
The absence of hidden fees creates a more trustworthy relationship between Handepay and its business clients.
Easy Switching Process
Changing payment providers can seem daunting, but Handepay streamlines this process. Their team handles most of the paperwork and technical aspects of the transition.
The switching procedure typically involves:
- Initial consultation to assess business needs
- Quote preparation with clear pricing
- Setup of new equipment and systems
- Staff training on terminal use
Businesses can typically complete the switch in just a few days with minimal disruption to operations. Handepay assigns a dedicated account manager to guide merchants through each step.
Their business finance options also facilitate smooth transitions by providing access to capital between £3,000 and £1,000,000 through partners like YouLend, ensuring businesses can manage any temporary cash flow challenges during the switch.
Payment Terminals and Hardware
Handepay offers a variety of card payment machines to suit different business needs. Their terminals process all major credit and debit cards with fast transaction speeds and reliable connectivity options.
Countertop Card Machines
Countertop terminals from Handepay are ideal for businesses with a fixed point of sale. These devices connect via broadband or telephone line and remain stationed at checkout areas. The Saturn Android Smart Terminal is among Handepay's modern countertop offerings, featuring an intuitive touchscreen interface.
These machines provide fast transaction processing with receipt printing capabilities built in. Most countertop models include:
- Chip and PIN functionality
- Contactless payment options
- Digital receipt capabilities
- Integration with EPOS systems
Handepay ensures professional installation of all terminals, with on-site engineer support to set up the equipment correctly. The engineers also provide training for staff during installation, ensuring everyone understands how to operate the machines effectively.
Portable Card Machines
Portable card machines offer flexibility within business premises, allowing staff to bring payment options directly to customers. These machines connect via Bluetooth or Wi-Fi and have a range of approximately 50-100 metres from their base unit.
Key features of Handepay's portable terminals include:
- Rechargeable batteries with long life
- Secure transaction processing
- Compatibility with multiple payment types
- Lightweight, ergonomic design
Portable terminals are particularly useful for restaurants, bars and larger retail spaces where customers prefer paying at their table or location. The machines work with a charging dock, allowing them to remain powered throughout business hours.
Handepay's portable devices can be leased through Merchant Rentals, their affiliated leasing company, with various contract lengths available.
Mobile Card Machines
Mobile card machines enable businesses to accept payments anywhere with mobile network coverage. These devices use 3G/4G connectivity and are perfect for businesses operating outside fixed locations.
Handepay's mobile terminals benefit:
- Market traders
- Delivery services
- Mobile beauticians
- Tradespeople
- Event organisers
The terminals come with long-lasting batteries suitable for full working days. They process transactions quickly even in areas with limited signal strength. Mobile card readers are compact enough to fit in pockets or small bags, making them convenient for on-the-go businesses.
All Handepay mobile terminals support integration with EPOS systems for comprehensive sales tracking. Handepay offers flexible contract lengths for these devices, allowing businesses to choose terms that suit their specific needs.
Handepay Online Payment Solutions
Handepay offers comprehensive online payment solutions that enable businesses to accept payments 24/7, 365 days a year. Their digital payment options are designed to be secure, cost-effective and straightforward to implement for businesses of all sizes.
E-Commerce Payment Processing
Handepay's e-commerce payment solutions help businesses sell products and services online with minimal hassle. Their payment gateway integrates seamlessly with most major e-commerce platforms, allowing merchants to accept card payments directly through their websites.
The system supports all major credit and debit cards, providing customers with flexible payment options. Security is paramount, with Handepay implementing highly secure processing systems that comply with PCI DSS standards to protect sensitive customer data.
For businesses seeking growth, Handepay's e-commerce solutions include:
- Real-time transaction reporting
- Fraud protection tools
- Multi-currency support
- Mobile-optimised checkout experiences
Pricing is transparent with no hidden fees, making it an affordable option for small businesses looking to establish or expand their online presence.
Virtual Terminals
Handepay's Virtual Terminal transforms any internet-connected device into a payment processing station. This solution is ideal for businesses that take payments over the phone, via email, or through mail orders.
The Virtual Terminal costs only £9.99 per month and includes 200 free transactions. Additional transactions incur a small fee of 10p each. This pricing structure makes it particularly cost-effective for small to medium-sized businesses.
Key features include:
- Simple web-based interface
- No special hardware required
- Secure card data storage for repeat customers
- Detailed transaction reporting
- Receipt generation and delivery options
The system works through a straightforward web portal where staff can manually enter payment details. This flexibility allows businesses to process payments from anywhere with internet access.
Payment Links
Payment Links provide a versatile solution for businesses needing to collect payments remotely. This service allows merchants to send payment requests via email, SMS, social media, or messaging apps.
Customers receive a secure link that directs them to a branded payment page where they can complete their transaction. This system is particularly useful for:
- Service-based businesses
- Freelancers collecting deposits
- Businesses with no physical storefront
- Merchants seeking contactless payment options
The implementation requires no technical expertise, making it accessible to businesses without dedicated IT support. Links can be customised with specific amounts or left open for customer input.
Handepay's Payment Links integrate with their online business dashboard, providing real-time updates when payments are made. This feature helps businesses maintain accurate financial records and manage cash flow effectively.
Security and Compliance
Handepay implements robust security protocols and compliance measures to protect businesses and their customers during payment transactions. The company maintains high standards for data protection while simplifying compliance for merchants.
PCI DSS Compliance
Handepay offers PCI DSS compliance as part of their payment processing services. PCI DSS (Payment Card Industry Data Security Standards) consists of guidelines established by the Payment Card Industry Security Standards Council to keep both customers and merchants safe during transactions.
Unlike some competitors, Handepay does not charge any fees for PCI DSS compliance or non-compliance. This policy helps businesses save money while ensuring they meet necessary security standards. The company simplifies the compliance process, removing a potential financial burden that other payment processors might impose.
Handepay's approach to PCI compliance reflects their commitment to making merchant services more transparent and affordable while maintaining high security standards.
Fraud Prevention Features
Handepay integrates multiple fraud prevention measures to protect businesses from financial losses due to fraudulent transactions. Their systems employ real-time monitoring to detect suspicious payment activities, helping to identify potential fraud before it impacts the merchant.
The company works with established financial institutions like Lloyds Bank plc trading as Cardnet and EVO Payments UK to provide secure payment processing infrastructure. This partnership enhances their fraud prevention capabilities through access to sophisticated security technologies.
Handepay's Business Resource Centre offers merchants valuable information on best practices for fraud prevention and payment security. This educational approach helps businesses understand how to protect themselves from common security threats.
The fraud prevention features align with industry standards while offering merchants practical tools to minimise their exposure to payment-related security risks.
Customer Support and Service
Handepay offers comprehensive support options for merchants using their payment services. Their UK-based teams provide personalised assistance through multiple channels with a focus on resolving issues quickly.
UK-Based Customer Support
Handepay maintains a dedicated customer service team based entirely in the UK. Merchants can reach the support team by phone at 0871 871 3888 during business hours (Monday-Friday, 8:30am-5pm). For sales enquiries, a separate line is available at 0800 377 7382 with slightly extended hours until 5:30pm Monday-Thursday.
For less urgent matters, Handepay offers a contact form on their website where merchants can submit queries. Their support structure is designed to handle everything from account questions to technical troubleshooting.
Since 2006, Handepay has built a reputation for excellent customer service alongside their payment solutions, making this a key differentiator in the competitive card payment processing market.
Onboarding Assistance
New merchants receive dedicated onboarding support when joining Handepay. The process begins with an account manager who guides businesses through the setup procedures and paperwork requirements.
The onboarding team helps with:
- Completing necessary application documentation
- Setting up merchant accounts
- Configuring payment terminals
- Integrating payment gateways with existing systems
- Training staff on equipment usage
Handepay's approach emphasises smooth transitions for businesses switching from other providers. They handle the technical aspects of the migration while ensuring minimal disruption to the merchant's ability to accept payments.
The company aims to make the onboarding experience straightforward and hassle-free, reflecting their overall business philosophy of simplifying payment processing.
Technical Support Services
Handepay's technical support team handles hardware issues, software questions, and integration challenges. They provide troubleshooting for payment terminals, online payment gateways, and virtual terminals.
Common technical support services include:
- Terminal connectivity problems
- Payment gateway integration assistance
- Software updates and maintenance
- Security compliance guidance
- Transaction error resolution
For urgent technical matters that affect a merchant's ability to process payments, Handepay prioritises rapid response times. Their support advisors are trained to handle complex technical problems while communicating solutions clearly.
The technical team also helps merchants stay compliant with payment industry regulations and security standards, offering guidance on PCI DSS requirements and fraud prevention best practices.
Industries Served by Handepay
Handepay provides contactless card machines and payment solutions across multiple sectors in the UK. Their services help businesses of various sizes process payments efficiently while adapting to specific industry needs.
Retail Businesses
Retail shops benefit significantly from Handepay's card machines as they enable faster transactions and reduced queue times. Small and medium retail establishments can process payments quickly at busy periods, improving customer satisfaction and increasing sales volume.
Handepay offers countertop card machines that work well for fixed till points in shops and supermarkets. For larger retail spaces, portable card machines allow staff to take payments anywhere on the premises.
The company also provides solutions for retailers wanting to expand online. Their payment gateways integrate with e-commerce platforms, creating a seamless shopping experience across physical and digital channels.
Retail clients appreciate the straightforward pricing structure without hidden fees, making it easier to manage payment processing costs.
Hospitality Industry
Restaurants, cafés, pubs, and hotels find Handepay's payment solutions particularly valuable for their fast-paced environments. The company's portable card terminals allow waiting staff to take payments directly at tables, improving service efficiency.
Their mobile card machines are especially useful for hospitality businesses with outdoor seating areas or multiple floors. These wireless terminals maintain connection throughout venues, ensuring payment flexibility.
Handepay's systems also simplify tip management and bill splitting, addressing common hospitality payment challenges. Integration with popular EPOS systems streamlines operations further.
Food service establishments benefit from faster payment processing during peak hours. Quick transactions help turn tables more efficiently, potentially increasing daily revenue.
The hospitality sector became a key focus following PayPoint's acquisition of Handepay, with expanded services specifically for restaurants and hotels.
Service Providers
Professional service businesses such as garages, salons, and tradespeople utilise Handepay's flexible payment options to improve cash flow. Mobile card readers allow payments to be taken on-site or during home visits.
For appointment-based services, Handepay's virtual terminals enable remote payment collection when booking, reducing no-shows and securing deposits. These systems also simplify invoice payments for professional services.
Service providers particularly value the company's competitive fee structure, which can save them money compared to other providers.
Handepay's customer base includes approximately 30,000 SMEs across various service sectors. Their solutions work well for businesses with irregular payment patterns or seasonal variations.
Technical support is tailored to service providers who may not have dedicated IT staff, ensuring minimal disruption to business operations.
Integration and Compatibility
Handepay offers robust integration options that work seamlessly with various business systems. Their payment solutions connect directly with popular EPOS systems and accounting software, creating efficient workflows for merchants of all sizes.
EPOS System Integration
Handepay's payment solutions integrate smoothly with many EPOS (Electronic Point of Sale) systems, including the Epos Now system. This integration enables businesses to process card transactions directly through their POS terminals without manual entry, reducing errors and saving time.
The Handepay Spire system provides an integrated payment solution that connects directly to your till system. This eliminates the need for separate payment devices and simplifies end-of-day reconciliation.
For merchants requiring custom solutions, Handepay offers a Gateway Integration User Guide with detailed information and code examples to help developers integrate with the Payment Gateway. The guide covers essential technical aspects including:
- API endpoints and authentication
- Transaction processing workflows
- Security protocols and compliance requirements
Accounting Software Compatibility
Handepay's systems work well with popular accounting software packages, streamlining financial processes for small businesses. Their payment solutions can export transaction data in formats compatible with accounting platforms, making reconciliation and bookkeeping more efficient.
For online merchants, Handepay's Online Payment Gateway includes integration with major shopping carts and supports virtual invoicing. This makes it easier to track and record payments in accounting systems.
The Direct Integration capability allows businesses to connect payment data directly with their financial software. This reduces manual data entry and helps maintain accurate financial records.
Key benefits of Handepay's accounting software compatibility include:
- Automated transaction recording
- Simplified tax calculations
- Improved cash flow visibility
- Reduced administrative workload
Handepay Business Resources
Handepay offers comprehensive business resources to help merchants grow and manage their payment operations effectively. Their dedicated support materials provide both practical guidance and real-world examples of successful implementation.
Customer Stories and Case Studies
Handepay showcases numerous success stories from businesses that have benefited from their payment solutions. These case studies highlight tangible results such as reduced costs and improved efficiency.
Many featured businesses report significant savings after switching to Handepay's card payment services. For example, independent retailers often describe how the transparent pricing model helped them reduce their monthly payment processing expenses.
The testimonials span various industries including retail, hospitality, and professional services. They typically detail specific challenges businesses faced and how Handepay's solutions resolved them.
These real-world examples serve as practical demonstrations of the potential benefits merchants can expect when partnering with Handepay.
Guides and Advice for Businesses
The Business Resource Centre (BRC) forms the cornerstone of Handepay's educational content. This comprehensive platform provides merchants with valuable tools and information to optimise their operations.
The BRC contains articles, videos and guides covering essential topics such as:
- Payment processing best practices
- Customer service improvement strategies
- Marketing tips for small businesses
- Financial management advice
Handepay's demonstration videos walk users through the platform's features, ensuring merchants can fully utilise all available resources. These tutorials offer step-by-step guidance on accessing and implementing the advice provided.
Through partnerships with organisations like Funding Circle, Handepay also provides information on business financing options, extending their support beyond just payment processing.
Awards and Recognition
Handepay has built a strong reputation within the payment processing industry, gaining recognition through various awards for their service excellence. In November, the company celebrated significant award success at both regional and national ceremonies.
Handepay Ltd was honoured as a 2019 winner of the SME UK Enterprise Awards, highlighting their contributions to the business sector. This recognition demonstrates their commitment to providing quality payment solutions to merchants across the UK.
The company's awards reflect their dedication to customer service and innovation in the payment processing field. Their achievements help establish credibility with potential clients seeking reliable payment solutions.
Handepay's recognition extends beyond singular achievements, showcasing consistent performance excellence. The awards serve as independent validation of their service quality and business practices.
For merchants considering payment processing options, these accolades provide additional confidence in Handepay's capabilities and service standards. Their award-winning approach encompasses both their technology offerings and customer support systems.
Corporate Social Responsibility
Handepay demonstrates a strong commitment to corporate social responsibility (CSR) as part of its business model. The company recognises that success extends beyond providing payment solutions and includes making positive contributions to society.
As part of the PayPoint Group, Handepay embraces initiatives that support local communities. Their approach aligns with modern business practices where companies take responsibility for their social and environmental impact.
Handepay actively engages with the community through various programmes and charitable activities. These efforts help strengthen relationships with customers whilst making meaningful differences in people's lives.
Key CSR Focus Areas:
- Community engagement initiatives
- Environmental sustainability practices
- Ethical business operations
- Support for local charities
The company understands that effective CSR isn't separate from their core business but enhances it. This philosophy mirrors successful approaches seen in other organisations like LEGO's Purpose Through Play programme.
Their CSR strategy likely incorporates both internal practices, such as reducing environmental impact, and external initiatives like community support programmes.
By prioritising corporate social responsibility, Handepay positions itself not just as a payment service provider but as a responsible corporate citizen that values giving back to society.
Future Developments
Handepay is positioning itself for several key developments in the payment technology landscape. The company, following its £70 million acquisition by PayPoint, is expected to enhance its payment solutions portfolio significantly.
The merger has created a robust national card payments business with impressive market diversity, serving over 30,000 SMEs across various sectors including grocery, auto trade, clothing and household goods.
Industry experts anticipate Handepay will focus on contactless payment innovations as consumer behaviour continues to shift away from cash transactions. This aligns with their recognition that the payment industry moves quickly, with cash no longer being the dominant payment method.
The company is likely to expand its technological capabilities to support:
- Mobile payment integration: Enhanced smartphone payment options
- Biometric authentication: More secure transaction methods
- IoT payment solutions: Connected device payment capabilities
- AI-driven fraud detection: Advanced security measures
With PayPoint's infrastructure and Handepay's "strong and experienced" management team, the combined entity aims to accelerate its strategy in the UK cards market and broaden its growth prospects.
Handepay is expected to leverage this strategic partnership to better prepare businesses for emerging payment technologies whilst maintaining its commitment to customer service excellence.
Contact and Getting Started
Reaching out to Handepay is straightforward with multiple contact options available for both new and existing customers. For new sales enquiries, businesses can call 0800 377 7382 Monday through Thursday from 9am to 5:30pm and Fridays from 9am to 5pm.
Existing customers have dedicated support lines based on their service provider. Customers with Worldpay-acquired services can ring 0871 871 3888, while those with EVO-acquired services should dial 0333 005 0999.
The company also offers online support through their help and support section which includes FAQs, videos and guides to help merchants get the most from their card processing services.
Businesses interested in Handepay's services can alternatively complete their online contact form or send an email to customer services.
Handepay's trading address is:
- Westway Park
- Galway Crescent
- Haydock
- St Helens
- WA11 0GR
It's worth noting that Handepay Ltd is authorised and regulated by the FCA for consumer credit under FRN 673564. They function as a credit broker rather than a lender and introduce card acquiring services on behalf of providers like Lloyds Bank plc trading as Cardnet and EVO Payments UK.
Frequently Asked Questions
Handepay offers various card payment solutions with specific policies and equipment options. Their services come with unique benefits that merchants often enquire about before signing up.
How can I register for a Handepay merchant account?
To register for a Handepay merchant account, you need to contact their sales team directly. You can reach them via phone at 01942 400 089 or through their official website.
The registration process typically involves providing business details and documentation. Handepay acts as an introducer of card acquiring services on behalf of providers including Lloyds Bank plc trading as Cardnet and EVO Payments UK.
What are the current rates offered by Handepay for card transactions?
Handepay offers competitive rates and maintains a price match promise. This means they are committed to matching or beating your current payment processing fees, making their services affordable for many businesses.
Exact rates vary based on business type, transaction volume and card types accepted. For personalised quotes, merchants need to contact Handepay directly.
How do users rate the service provided by Handepay?
Handepay is recognised for providing comprehensive card payment solutions for businesses. Their service includes options for in-store, online, and virtual terminal payments.
Customer feedback highlights their wide range of solutions and competitive pricing structure. Their price match promise is frequently mentioned as a positive aspect of their service.
What types of card machines are available through Handepay?
Handepay offers several types of card payment solutions to suit different business needs. These include countertop terminals, portable machines, and mobile card readers.
Their range accommodates businesses requiring in-store payment options, as well as those needing online payment gateways or virtual terminals. Each solution is designed to meet specific merchant requirements.
What security measures does Handepay implement to protect transactions?
Handepay implements industry-standard security protocols to protect merchant and customer data. Their systems comply with Payment Card Industry Data Security Standard (PCI DSS) requirements.
All transactions are encrypted using secure technology. Handepay works with established providers like Lloyds Bank plc who are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority.
Who is the current owner of Handepay?
Handepay Ltd operates as a financial services company based in Westway Park, Haydock, St. Helens. The company employs approximately 150 staff members.
Handepay Ltd is authorised and regulated by the FCA for consumer credit under FRN 673564. They function as a credit broker, not a lender, and receive commission from credit providers for successful introductions.
About The Author
Lee Hart
